Privacy Policy

Welcome to NonlyCo! Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website (www.nonlyco.com), and outlines your rights under applicable privacy laws.

By using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect and process the following types of information:

a. Personal Information

When you interact with our Site (e.g., creating an account, placing an order, subscribing to our newsletter), we may collect:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment details (processed securely via third-party providers)
• Order history

b. Non-Personal Information

We may collect non-personal information automatically, including:

• IP address
• Browser type
• Device information
• Pages viewed, click behavior, and time spent on our Site

c. Cookies and Tracking Technologies

We use cookies, pixel tags, and similar technologies to enhance your experience and improve our services. You can manage cookies in your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

• Order Fulfillment: To process and deliver your purchases, including shipping and returns.
• Customer Support: To respond to inquiries and provide assistance.
• Marketing: To send promotional materials, newsletters, and updates (you can opt out anytime).
• Analytics: To understand how users interact with our Site and improve functionality.
• Legal Compliance: To comply with legal obligations, such as tax and customs regulations.

3. Sharing Your Information

We do not sell your personal information. However, we may share it in the following situations:

• Service Providers: With third-party vendors (e.g., payment processors, shipping companies) to facilitate order fulfillment.
• Legal Requirements: When required by law or to protect our legal rights.
• Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Cross-Border Data Transfers

As a global e-commerce platform, your information may be transferred and stored in countries outside your jurisdiction. We take appropriate measures to ensure that your data is protected in compliance with applicable privacy laws, such as GDPR and CCPA.

5. Your Privacy Rights

a. Rights Under GDPR (for EU/EEA Residents)

If you are located in the EU or EEA, you have the following rights:

• Access your data and receive a copy of it.
• Request correction of inaccurate information.
• Request deletion of your data (“Right to be Forgotten”).
• Restrict processing of your data.
• Data portability (transfer your data to another provider).
• Object to data processing for direct marketing purposes.

b. Rights Under CCPA (for California Residents)

California residents have the right to:

• Know what personal information we collect, use, and share.
• Request deletion of personal data.
• Opt out of the sale of personal information (we do not sell data).

To exercise your rights, please contact us at support@nonlyco.com. We will respond within the legally required timeframe.

6. Security Measures

We implement industry-standard security practices to protect your personal information, including encrypted connections (SSL/TLS) and secure payment gateways. However, no system is 100% secure, and we encourage you to safeguard your account credentials.

7. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Children's Privacy

Our Site is not intended for individuals under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect information from children. If you believe we have collected data from a child, please contact us immediately at support@nonlyco.com.

9. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before sharing your information.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this Policy periodically to stay informed.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, you can contact us:

• Email: support@nonlyco.com

Thank you for trusting NonlyCo!